Solution

Replace your current system

You have cards in circulation, balances on them, and merchants who know the system. The question is what comes along. The answer depends on your current system - here you can see what is carried over in a migration and what we check for your system.

Billing in the network admin: billing runs and invoices.
Shown with sample data

What can come along when you switch

When migrating from the previous Awiti platform, cards with their codes, balances, points, businesses, transactions, voucher designs, and the invoice archive are carried over. Existing cards keep their codes.

Before

  • Cards and vouchers in circulation, with balances on them
  • Number ranges printed on cards and kept in lists
  • Invoices and billing records from previous years
  • Merchants and employers who are used to the old system

With Awiti Flow

  • From the previous Awiti platform, cards, balances, points, businesses, transactions, and the invoice archive come along.
  • We check against your data what can be carried over from your current system, before you decide.
  • In Awiti Flow, the name, design, and domain belong to your network.
  • City voucher and employee voucher run on one system with one billing, with points and donations added if you wish.

How a migration from the previous Awiti platform works

  1. 1

    Export data

    Your network's data is exported from the previous platform.

  2. 2

    Check

    The data is checked before anything is converted.

  3. 3

    Convert

    The data is converted for Awiti Flow.

  4. 4

    Import

    Cards, balances, points, businesses, transactions, and voucher designs are imported into your network's instance.

  5. 5

    Reconcile transactions

    The transactions are reconciled with the old records.

  6. 6

    Carry over the invoice archive

    The previous invoices are then available in the archive.

  7. 7

    Go live

    Only then does your network's instance go into operation. Existing cards keep their codes.

If you are coming from another system, the check comes first: we check against your data what can be carried over from your current system, before you decide.

Gudeschein

Rheingau, Hesse

The Rüdesheim business association had the voucher system "Rheinschein". It was transferred without interruption into the Gudeschein, which launched on December 1, 2021 with more than 70 businesses. The Rheinschein vouchers remained valid until the end of 2024 and were exchanged.

Read case study

Balances, account, and archive when you switch

Balances
When migrating from the previous Awiti platform, balances and points are carried over and the transactions are reconciled. For another system, we first check against your data what can be carried over.
Escrow account
The money from voucher sales goes to the escrow account that the network holds at its bank. The network enters it itself in the network admin.
Invoice archive
When migrating from the previous Awiti platform, the invoice archive is carried over.
Operation
The network runs the system itself. Awiti provides the platform, updates, monitoring, and support.
Old vouchers
What applies to vouchers sold before the switch is decided by the network before the cutover date, and it tells residents and businesses in advance.

Questions and answers

Do our cards, balances, and numbers come along?

That depends on your current system. When migrating from the previous Awiti platform, cards with their codes, balances, points, businesses, transactions, and the invoice archive are carried over. We check against your data what can be carried over from another system, before you decide.

We use another provider's system. Does that work too?

That can only be answered after a check. It depends on what data your system can export and whether cards and codes remain readable. If something cannot be transferred, you will know before you decide.

Do residents have to exchange their cards?

Not when migrating from the previous Awiti platform: existing cards keep their codes. With another system, it depends on whether the existing cards and their codes can be carried over. If not, new cards are needed, along with a rule for the balance on the old ones. Both are settled before the migration begins.

What changes for merchants?

Merchants accept the voucher in the browser, on the checkout screen in the Partner Portal, on the smartphone, tablet, or PC they already have. They see sales and invoices in the same portal. Plan a training session before the cutover date.

How long does a migration take?

A fixed duration cannot be given without a check. It depends on the source system, the number of cards and merchants, and how much is carried over. We set a schedule with a cutover date together after the check.

Tell us which system you use today

In a call, we clarify what data your current system can export and what of it can be carried over.

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